Services

Six core services. Infinite combinations.

Every business is different — so we don't sell packages off a shelf. These are the six foundations we build on, mixed and matched to fit your actual operation.

📋

AI Audit & Roadmap

The best starting point. We look at everything, then tell you exactly where AI will pay off — and where it won't.

1–2 weeks

What you get

  • On-site or remote shadowing of key workflows across your team
  • Full map of repetitive, rules-based, or document-heavy tasks
  • Prioritised automation opportunities, ranked by ROI
  • Clear cost estimates and expected time savings for each
  • 30-minute walkthrough so your team understands the plan
  • No obligation to build with us — the roadmap is yours
Start with an audit
🎧

Customer Support Automation

AI agents that handle customer queries, live chat, ticket triage and follow-ups — around the clock, in your brand's voice.

2–4 weeks to launch

What we build

  • 24/7 AI chat and messaging agents across web, email, and WhatsApp
  • Ticket triage — classify, prioritise, and route to the right agent
  • Auto-responses to FAQs with human escalation when needed
  • Multilingual support (handles four+ languages out of the box)
  • Appointment booking and confirmations synced to your calendar
  • Full conversation logs and analytics delivered to your team
Automate your support
📄

Document & Knowledge Automation

Stop retyping the same things. Generate, fill, summarise and search documents at machine speed.

2–5 weeks depending on scope

What we automate

  • Contracts, proposals, and quotes generated from templates + data
  • Reports pulled automatically from your tools (CRM, ERP, sheets)
  • Meeting notes and action items summarised from recordings
  • Internal knowledge bases that answer team questions in plain English
  • Invoice and receipt processing — no more manual data entry
  • Form-filling and intake workflows for clients or patients
Automate your docs
✉️

Email & Inbox Automation

Your inbox shouldn't be a full-time job. AI triages, drafts, routes and follows up — while you sleep.

2–3 weeks to launch

Capabilities

  • Smart inbox triage — urgent, routine, spam, sales, support
  • AI-drafted replies in your brand voice, ready for quick review
  • Auto-routing of leads and support tickets to the right person
  • Follow-up sequences that don't read like a robot wrote them
  • Lead enrichment — context from LinkedIn, CRM, public data
  • Analytics on response times, conversion rates, bottlenecks
Tame your inbox
📈

Sales & Marketing / SEO Automation

AI that fills your pipeline, nurtures leads, and keeps your content and rankings working — without adding headcount.

3–6 weeks to launch

What we build

  • AI-powered lead scoring and personalised outreach sequences
  • Automated LinkedIn and cold email campaigns with smart follow-ups
  • Content generation for blogs, newsletters, and social — on brand, on schedule
  • On-page SEO audits and automated optimisation of meta, headings, internal links
  • Keyword research and competitor gap analysis — continuously updated
  • CRM enrichment and pipeline automation from first touch to close
Grow with AI
⚙️

Custom Workflow Automation

Your tools don't talk to each other? We make them. End-to-end flows that run themselves, reliably.

3–8 weeks depending on complexity

How it works

  • We map your current tool stack and process gaps
  • Connect CRMs, calendars, payments, databases, messaging
  • Build reliable, observable automations (not fragile Zapier chains)
  • Add AI decision-making where rules aren't enough
  • Handover, documentation, and training for your team
  • Ongoing support tier available if you want us on call
Automate end-to-end
Good questions

Things people always ask us.

Do we need to be "technical" to work with you?+

Not at all. Most of our clients run businesses with nothing to do with tech — clinics, law firms, real estate, restaurants. We translate between "your business" and "the automation." You just need to know how your operation works.

What does a project actually cost?+

It depends on scope, and we're honest about that upfront. The audit is our entry point and is fixed-price so you can try us without risk. For build work, most small engagements land between a few thousand and low five-figures. We'll always give you a firm estimate before you commit.

How long until we see results?+

Our first automation usually goes live within 2 weeks. We build in small pieces, so you feel the impact quickly instead of waiting months for a big reveal.

What about our data and privacy?+

We take this seriously as a German-based consultancy under GDPR. We use privacy-first models where possible, never train external models on your data, and walk you through exactly what's being sent where. For regulated industries we can architect everything to stay inside your own environment.

Will AI replace our staff?+

That's not what we do. Our goal is to remove the boring parts of your team's work so they can focus on what actually requires a human — judgment, relationships, nuance. Most clients redeploy people, not let them go.

Do you work with businesses outside Germany?+

Yes — we're based in Mülheim an der Ruhr but work with SMEs globally, remotely. Calls happen over video, builds happen in your tools, and we schedule around your timezone.

Not sure where to start?

That's exactly what the discovery call is for. 30 minutes, zero pressure, honest advice.

Book a discovery call